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Shelby County Justice Complex, TN

Updated on: December 29, 2022

Shelby County Justice Complex, Shelby County, County Jail


201 Poplar Avenue, Memphis, TN, 38103


Shelby County Justice Complex inmate lookup: Release Date, Arrests, Court Record, Status, Fine/Crt Costs, Mugshots, Inmate Roster, Marriage and Divorce Records, Bond, Booking Number, Incarceration Date, Booking Date, Alias, Who’s in jail, Bookings, Status, Filing Date.

Shelby County Justice Complex is a medium-security detention center that is located in Memphis, Tennessee. The city once had the highest suicide rates of any other city in the country. Most of the inmates sentenced here will not be serving longer than two years in jail.

The jail also accepts inmates from surrounding municipalities and from the U.S. Marshal’s Service. The Shelby County Justice Complex is run by the Shelby County Sheriff’s Office, and most of the inmates are waiting for trial and/or sentencing.

The Shelby County Justice Complex also has a work-release program. Inmates are released from jail during the days, so that they can work. You should apply to the work release program before being sentenced, as this will minimize the time it takes to potentially get into the program.

Inmates can make outbound calls that are quite expensive, and add up to around $15 each for those who choose to receive the call.

The Shelby County Justice Complex was originally built in 1963.

Shelby County Sheriffs Office

Address: 201 Poplar Avenue, Memphis, Tennessee, 38103

Phone: 901-545-5500

Website: website

Sending a Mail/Care Package

The mail policy for Shelby County Justice Complex inmates is generous in that it:

  1. Allows for unlimited sending and receiving of mail to inmates.

  2. Allows for an unlimited amount of pages, and allows writing on both sides of the paper.

Photographs are a more sensitive issue. Inmates cannot have more than three photographs in their possession at any given time, and they must be no larger than 4” by 6”

Newspapers, magazines, and books can only be received as new, from the publisher, and if the inmate is staying at the facility for longer than 30 days. The material cannot incite race violence, or violence of any kind. It cannot encourage any sort of unlawful behavior, either.

This is an inmate mailing address for an inmate staying at Shelby County Justice Complex:

Inmate Name

Shelby County Justice Complex

201 Poplar Avenue, Memphis, TN, 38103

Sending Money

The inmate commissary at the Shelby County Justice Complex sells items such as toiletries, candy, food, and more. There is also a facility manager that handles the sales of these items. The inmate store is self-sufficient.

  • Money can be placed on an inmate’s account through this link: You will need the inmate’s arrest number.

  • Bring cash to the jail lobby kiosk to place on an inmate’s account.

  • Bring a debit/credit card to the jail lobby kiosk to place on an inmate’s account.

Phone calls

There are phones located in inmate “pods” that can be accessed on two days: Saturday and Sunday. The phones can be used from 8 AM to 10 PM.

Shelby County Justice Complex staff can deny rights to the phone as a disciplinary action.

All phone calls will be billed collect or funds can be placed on an account. Phones aren’t operated or maintained by jail staff.


All visitors are checked at the front lobby. Visitors that are 17 and under must be accompanied by a parent and/or legal guardian. Visitors also cannot carry personal items into the visitation area.

Visitors and inmates at Shelby County Justice Complex cannot write notes to each other. They also cannot use sign language to communicate.

A prisoner is only able to have visitors if they have been in jail for 90 days.

If an inmate is released by bond or by other means, he/she will not be allowed visitors.

All visitation scheduling and requests are done through Video Visit Anywhere:

Visiting Hours

Monday: 7:30 AM to 9:00 PM
Tuesday: 7:30 AM to 9:00 PM
Wednesday: 7:30 AM to 9:00 PM
Thursday: 7:30 AM to 9:00 PM
Friday: 7:30 AM to 9:00 PM
Saturday: 7:30 Am to 2:30 PM
Sunday: 7:30 Am to 2:30 PM


Refer the map below to find the driving directions.

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